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Privacy Policy

Effective Date: February 2025

At Resale Shows ("we," "us," "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your data when you interact with our digital properties ("Website") and services ("Services"). By using our Website, you agree to the practices outlined in this Privacy Policy.

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1. Who We Are

Resale Shows is an online platform providing ticket resale services and VIP experiences for live events. This Privacy Policy applies to our website, mobile applications, and any associated services.

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2. How We Collect Your Information

We collect your data through various means, including:

  • Directly from you: When you create an account, purchase tickets, subscribe to newsletters, or contact customer support.

  • Automatically: Through cookies, web tracking technologies, and analytics tools when you browse our Website.

  • From third parties: Partners such as payment processors, social media platforms, advertising networks, and analytics providers.

 

3. Information We Collect & How We Use It

We collect various categories of personal data to improve our Services, including personal identifiers (such as your name, email, and phone number) for account creation, customer support, and marketing; payment information (such as credit card details) for processing transactions and fraud prevention; account and transaction data (such as purchase history and event preferences) for order fulfillment and personalization; online activity data (such as IP address and browsing history) for website performance improvement, security, and targeted advertising; and location data (such as ZIP code and event check-ins) for event recommendations and fraud detection.

 

4. How We Share Your Information

We may share your information with the following:

  • Business Partners & Affiliates: To facilitate event access and improve services.

  • Marketing & Advertising Partners: For targeted promotions and personalized experiences.

  • Service Providers: Payment processors, IT support, and analytics providers.

  • Legal Authorities: If required by law or to protect our rights.

We do not sell your personal data for monetary compensation, but certain sharing practices may qualify as a "sale" under data privacy laws.

 

5. Marketing & Advertising Practices

We use your data for marketing through email campaigns, social media ads, and personalized recommendations. You may opt-out of marketing communications at any time via the unsubscribe link in emails or by adjusting your cookie settings.

 

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

 

7. Data Security & Retention

We implement robust security measures to protect your data from unauthorized access. Your personal information is retained as long as necessary for business purposes and compliance with legal obligations.

 

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights such as:

  • Access & Correction: Request a copy of your data or correct inaccuracies.

  • Deletion: Request that we delete your personal information.

  • Opt-Out of Sale/Sharing: Restrict the use of your data for targeted advertising.

  • Do Not Track Requests: While we do not currently respond to Do Not Track signals, we offer cookie control options.

To exercise these rights, contact us at info@resaleshows.com.

 

9. Children's Privacy

Our services are not intended for children under 13. If we discover that we have collected personal information from a minor, we will take steps to delete it.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be communicated via email or website notifications.

 

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at info@resaleshows.com.

By using Resale Shows, you acknowledge that you have read and agreed to this Privacy Policy.

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